8 Must-Have Healthcare Software Used in Medical Business

8 Must-Have Healthcare Software Used in Medical Business

With the ever-evolving era of digitalization, almost every sector is getting transformed, and the healthcare industry is no exception in this case. Especially after the pandemic hit us, things really took a turn, and technology took over.

The healthcare industry is a huge revenue-generating market and is expected to grow even more in the coming years. One thing that plays an important part in the hike of this enterprise is the advancement of technology to manage facilities.

From manually doing everything to being able to automize processes and scaling the needs, healthcare software solutions have certainly changed the game. Read the article below to find out more.

What is Healthcare Software

Simply put, healthcare software is any software solution that is developed to be used for a number of reasons in the healthcare industry. However, most people might confuse it with medical software. While the two are relatable, both are different in their genres.

So, to specify, medical software is one that is used for medical devices and is used for the treatment and diagnosis of patients. While on the other hand, healthcare software is something that is utilized to optimize patient experience and care.

The healthcare software solutions are developed to provide an enhanced experience to the patients as well as digitalize the entire patient care system in order to streamline communication between hospitals and other healthcare suppliers.

It is also used to optimize the entire appointment scheduling and hospital management process without having to get into much hassle.

Significant Features of Healthcare Software

Every software solution has its unique set of features. When it comes to any type of healthcare software application, it typically needs some specific main features that include:

  • Search Features
  • Chat Features
  • Security
  • User and Doctor Profiles
  • Medicinal Records
  • Appointment Scheduling
  • Analytics and Reporting
  • Patient Privacy
  • Listing Features
  • e-Prescriptions

Advantages of Using a Healthcare Software

With technology skyrocketing in every industry, healthcare software is also turning out to be an excellent way to ensure easy access to doctor-patient data. Whether it is about generic medications, health care devices, or medical history, this kind of software is built to efficiently smooth out the entire process. Here are some major benefits of using healthcare software:

1. For Healthcare Organizations
Better business management
Enhanced patient satisfaction

2. For Patients
High healthcare quality
Improved outreach
Easier access
Efficient communication

3. For Doctors
Effective patient management
Less paperwork
Increased collaboration

Statistics and Overview

Healthcare is a rapidly growing industry, and here are some statistics about the market size of this enterprise over the years:

In this era of modernization, there are hardly any healthcare sectors left that have not digitalized their operations using smart healthcare software solutions.

A fun fact about this industry includes:

Types of Must-Have Healthcare Software in Medical Business

There are multiple types of healthcare software in the medical business, and they are used in their respective markets to automate the system as well as enhance growth. Here are some of the types of this software program:

1. Telemedicine Software

Telemedicine is one of the most popular types of healthcare software and is a widely spreading industry with expected revenue of $64 billion by 2025 in the U.S.

It is basically a type of software solution that provides its respective prospects with the opportunity to book patient appointments online without having to get into much hassle. This can be done using either a mobile app or a web app as well.

By being able to avail of a remote infrastructure for medical appointment scheduling, this kind of app tends to enhance the network and interaction between the participating audience. Some of the top features of such software include:


  • Video consultation
  • Appointment booking
  • Patient registration
  • Payment gateways
  • Dedicated dashboards


  • LiveHealth
  • Teladoc
  • PlushCare

2. Electronic Health Records

Another one of the most common types of healthcare software used by clinics and hospitals includes EHR or Electronic Health Records solutions. While many people might confuse it with CRM due to its similarity, the two are completely one of a kind.

EHR solutions are generally used to collect patient information efficiently. This includes everything, such as their past medical history, procedures they might have undergone, doctor’s recommendations, medication, etc.

There is plenty of EHR software that also includes the feature of financial models that let us include payments and invoices as well for ease of access.


  • Task management
  • Patient status monitoring
  • Processing Claims
  • Support documentation generation
  • Digital chart
  • Track patient history


  • Modmed
  • WebPT
  • NextGen Healthcare EHR
  • Epic

3. Personal Health Records

Personal Health Record (PHR) software is a digital tool that allows individuals to manage and access their health information securely and conveniently.

PHR software enables users to input and track their health-related data, such as medical history, medication list, allergies, laboratory results, etc. It can also provide appointment reminders, medication refills, and other health-related tasks.

It is accessible through various devices, including smartphones, tablets, and personal computers as well. This can be particularly helpful in emergencies, as medical professionals can quickly access the patient’s information and provide appropriate treatment.


  • Billing cycle management
  • Data aggregation
  • Automatic notifications
  • Security and reliability
  • Mobile and cloud integration
  • Clinical and patient data repository


  • openScale
  • Mediclog
  • CardiacRecorder
  • Flutter PHR

4. E-Prescribing Software

Just like everything else, the medical prescriptions process is gradually being shifted to a digital format known as E-prescribing or Electronic-prescriptions software. This is helping medical workers to conveniently extend or change a prescription with only a few clicks without much effort.

This tends to benefit not only doctors but also patients as these kinds of apps simplify the entire prescribing operation. With the help of this advancement, downtime automatically reduces and makes it a matter of only a few minutes to suspend, renew, or grant any medical prescription.

This doesn’t end here, as it also allows doctors and patients to track their previous medical prescription history and have direct contact with their particular choice of pharmacy.


  • Medication adherence
  • Patient safety
  • Prescription tracking
  • Instant medical reconciliation


  • CharmHealth
  • athenaOne
  • DocVilla
  • DrChrono

5. Remote Patient Monitoring

Remote Patient Monitoring enables healthcare providers to remotely monitor and manage the health status of patients outside of traditional clinical settings.

RPM software allows for the continuous collection and transmission of patient health data, including vital signs, symptoms, medication adherence, and other relevant health metrics. It allows healthcare providers to monitor patients in real-time and quickly detect any changes in their health status.

This app can be used in various healthcare settings, including home healthcare, chronic disease management, and post-acute care. This can enable healthcare providers to intervene early and prevent complications or hospitalizations.


  • Big data analysis
  • Strong cybersecurity
  • Accuracy and reliability
  • Cost-effective
  • Accessibility


  • Medtronic
  • Dexcom
  • Coachcare
  • Jotform

Make your healthcare app stand out in the market with our customized app development services.

6. Healthcare CRM Software

Healthcare CRM (Customer Relationship Management) software is a specialized application designed to help healthcare providers manage their patient interactions and relationships more effectively without having to get into manual hassle.

It provides tools for managing customer service requests, complaints, and feedback, which can help healthcare providers to address patient concerns quickly and efficiently and improve patient satisfaction.

This software also allows healthcare providers to track and manage patient interactions across various channels, including phone, email, social media, and in-person interactions.

Not just that, it offers marketing automation features that enable healthcare providers to send targeted messages to patients based on their preferences, medical conditions, and other relevant factors.


  • Communication
  • Reporting and analysis
  • Customer data management
  • Newsletter and mailing


  • Thryv
  • Salesforce Sales Cloud
  • CentraHub CRM
  • Zoho CRM

7. Medical Diagnosis Software

As the name suggests, Medical Diagnosis software solutions are designed to assist healthcare professionals in diagnosing medical conditions. It assists healthcare providers, such as doctors and nurses, in making accurate and timely diagnoses.

This kind of application uses advanced algorithms and analytics to identify patient data and symptoms to generate a list of possible diagnoses. The software considers various factors, including the patient’s age, gender, medical history, and other relevant health information.

The software can also help healthcare providers access up-to-date medical knowledge and research to inform the diagnosis process, make more informed decisions, and effectively avoid misdiagnosis or delayed diagnosis.


  • Manage medication lists
  • Maintain patient record
  • Record external medical documents
  • Manage protocols


  • Infermedica
  • DXplain
  • Ada
  • Isabel

8. Medical Networking Software

Medical networking software is a specialized software application to let healthcare professionals communicate and collaborate more effectively. It is an important tool for healthcare providers who want to improve communication and collaboration across different healthcare settings.

Medical networking software typically includes features such as secure messaging, file sharing, and document management. This can help healthcare providers to share information quickly and easily and collaborate on patient care online.

The software is designed to be secure and HIPAA-compliant, ensuring that patient information is protected and kept confidential. It can help healthcare providers to coordinate care, consult with specialists, and share knowledge and best practices.


  • Guidelines
  • Social networking
  • Case studies
  • Journals
  • News


  • Prime Suite
  • Q.D. Clinical
  • MedEZ


To put it all in a nutshell, each healthcare software system has its own unique designs, goals, and features. However, all of them are used in the healthcare field to make this industry as modern and practical as possible. This enhances its compatibility with the fast-paced digital era. It also tends to increase ease of access and effectively automate healthcare operations. Due to the growing trend of digitizing this market, healthcare software development services are likely to be in high demand in the coming days.

Clustox, Your Ideal Project Partner

The expert team of professionals at Clustox offers you a wide range of development services tailored to meet the unique needs of your business for your healthcare app idea. With our development services, you can be confident that your business will have the cutting-edge technology it needs to succeed.
Contact us today to learn more about how we can help take your business to the next level!


Frequently Asked Questions


On average, the cost of developing standard healthcare software is likely to cost around $10,000 to $50,000. However, it completely depends on a variety of factors that include:

  • App features
  • Location
  • Size of project
  • Functionalities
  • Technology stack
  • Development team, etc.

Here are some of the factors that can help you achieve your goals:

  • Focus on branding
  • Build social media existence
  • Understand your target prospects
  • Upgrade your app
  • leverage online reviews and feedback

Leave a comment

Your email address will not be published. Required fields are marked *