THE BASICS OF SUPPORT DRIVEN DEVELOPMENT

The Basics Of Support Driven Development

In this digitally thriving world, there are a lot of concepts lingering in mobile application development. And you must have heard of these as well. Particularly the most infamous terms – “Support Driven Development”, “Test-Driven Development”, and “Acceptance Test-Driven Development”. TDD and ATDD all are the same sides of different coins. Yes, these processes each have their perks and benefits and affect the development cycles. Thus, today we will share a brief on each so that our readers and viewers can all have them clarified, and understand how important a role each of them plays separately. And, for different scenarios.

Creators Are Also The Builders In Support Driven Development

“Injecting humility, accountability, and responsibility into the development process by making sure the creators are also the supporters. If I’m going to build this, how does it affect me later when I have to support the user?” – Kevin Hale
Well, this is a bit complicated, right? In a simple view, you can say that Support Driven Development is the procedure that helps you develop a product associated with the customer’s needs as you adapt your project at every stage as per the recommendations and demands of the users. To get an indistinct picture, have a look at some of the benefits that Support Driven Development brings to your project or product building.

Advantages Of Support Driven Development

The benefits of Support Driven Development are numerous. Customer services, customer retention, and customer care – all may be different terms but revolve around the same theory. Businesses, however big or small, must follow excellence in customer services to mark their target audience. If you are in business or have a company running under you, the question arises that why your reputation is based on your customer services? Every business does not have a huge structure or a large set of employees working underneath to cater to their customers’ needs. One of the few ways small businesses can surpass their competitors is by delivering outstanding customer service. Thus, here is a shortlist to understand the benefits of support-driven development. These are:

Speed Up The Product Knowledge

There is nothing that can throw a reasonable amount of light on the strengths as well as weaknesses of a product or service better than a user or a customer. The reason is that they are people who use that product and analyze it. They use it and can recommend or complain about it.

Helps To Improve The Product Quality

The collaboration between the product’s maker and the user is very essential. Support Driven Development also suggests this kind of collaboration. It helps the developer to become active and involved to a bigger level in the product. It is normal human behavior that when a person must support his/her work, he tries to give it his/her best shot. And, as soon as they know they are lacking somewhere, they find the way around to fix those issues. These two factors together make the development and developer more active and involved in the product.

Manage Support Structure

Developers with technical knowledge convey new ideas to automate support procedures to the best workable level. This improves the quality of support provided to customers and expands the ways of support structure as well.

You Get To Meet Your Happy Customers

With a continuously improving product, immense attention, and quality support, the support-driven development brings in happy customers. Once your customers realize the effort and how they feel about the user experience – your overall business ratings improve. Thus, to attain happy customers, focus on your development and release cycles carefully.

Test-Driven Development – The Basics

Kent Beck is the mind behind the implementation of Test-Driven Development. In simple terms, Test-driven development is a software development procedure depending on the software requirements being transformed to test cases. It is determined before the software is completely developed and follows all software development by testing the software recurrently adjacent to all types of test cases. The TDD procedure contains the following stages:

• Founded on the stated requirements, an automated test case is written by the developer.
• Next, the written tests are executed.
• They might fail as they are industrialized before the development of a concrete characteristic.
• The development lineup re-factors the code aimed at the test to pass effectively.

Benefits Of Test-Driven Development

Below we have listed some noteworthy benefits of TDD, these are:

• Supports to reduce the extent of time compulsory for rework
• Helps discover bugs or faults swiftly
• Assist in getting a quicker feedback
• Boosts the development of great designs
• Improves the output of the programmer
• Let any team member lead work on the code in the nonappearance of a particular team member.
• Inspires knowledge division and teamwork
• Adds in self-assurance so that the programmer can modify the huge architecture of an application
• Outcomes in the formation of wide-ranging code that is adaptable and affluent to sustain

Acceptance Test-Driven Development – ATDD

During Acceptance Test-Driven Development (ATDD) method, a specific acceptance test is inscribed from the operator’s viewpoint. It primarily emphasizes sustaining the functional performance of the system. This method lets the developers know if the code is working according to the user’s expectations. ATDD is identical to Behavioral-Driven Development. Yet, a significant difference between them is that the BDD centers further on the performance of the feature, while the ATDD essences on seizing the precise requirements. The succeeding is a few of the key ways in ATDD:

• Scrutinizing and deliberating the real-world circumstances
• Determining the acceptance standards for those test setups
• Systematizing the acceptance test scenarios
• Concentrating on the development of those requirement situations

Advantages Of ATDD

This method improves the alliance between the developers, QAs, and the users. The communal focus is on classifying the acceptance standards. And the advantages are:

• Requirements are visibly analyzed without vagueness
• Boosts collaboration between cross-team associates
• The acceptance test obliges as a standard for the whole development procedure

Final Thoughts

Our veteran industry experts offer and support all these benefits. When we undertake a project at Clustox, we offer Support Driven Development along with Test-Driven Development, Acceptance Test-Driven Development, and Behavior-Driven Development. Therefore, you can access our certified and experienced IT experts to work on any project. Our expert will compliment you to take your project from initiation to completion. Write to us or call us to discuss your requirements.