Case Study - Telbee

Telbee

Telbee is an interactive platform that facilitates communication and allows businesses to maintain healthy engagement with their clients via audio chatting.

Time & Duration

3 Months

Platform

Web

Target Audience

Businesses

Team Members

10 Members

Time & Duration

3 Months

Platform

Web

Target Audience

Businesses

Team Members

10 Members

Telbee

Telbee Vox lets you record voice messages through your desktop or mobiles. You can then receive voice notes from the customer support and reply back by voice.

CHALLENGES

Running a successful agile team in a new project is a daunting challenge. You have to make sure all stakeholders and resources are on the same page.

Developing an Audio Recorder that supports all major browsers, mobile devices and works smoothly is a big challenge. This is because it optimizes existing solutions to our needs.Besides, Not only should the audio recording file be high in quality but also lower in size so that it can upload with slow networks as well.

Another challenge is to bring about a highly customized plugin that can be installed to customer websites easily and can serve high traffic. Having the right architecture decisions, both in development and cloud infrastructure, are essential for reliability.

SOLUTIONS

Enabling the true agile principles and training resources to run successful sprints that provide frequent iterations and shorten the feedback cycle.

Tried different open source options available followed by customizing an open-source project to meet our needs.

Building a highly scalable cloud infrastructure using google cloud and Kubernetes.

Create and Customize:

Create and customize your voice recorders.

Responsive Replies:

Listen and reply by a voice note from your Telbee inbox.

Easy Linking:

Link to your Vox pages or add them to your website.

Facilitated communication:

Telbee voice messaging helps you overcome flaws that occur in traditional written communications, allowing you to relate to your clients as never before.